FAQ
Seattle Pottery Supply was founded by Jim and Sue Lunz in March of 1975, when they recognized the need for a quality supplier of pottery-related products and services to the growing Pacific Northwest ceramics community. In 1981, Seattle Pottery Supply added custom clay and glaze formulation, firing services, kiln manufacturing, kiln service, and even more specialized products and learning materials to its product list.
Since that time, Seattle Pottery Supply has provided its ever-broadening supply of pottery-related products and services to an increasingly longer list of satisfied artists, potters, ceramics enthusiasts, production studios, schools, universities, and other educational institutions.
In August of 2019, SPS was purchased by three friends, Dylan Ambauen, Dave Enslow, and Dhruv Agarwal, who saw the chance to preserve and grow an iconic Seattle arts community landmark. Under the new management, SPS has focused on expanding its reach across the country with a robust online catalog and a focus on top-notch customer service and a knowledgeable, helpful staff.
Our flagship Seattle store is located at 35 S Hanford St in Seattle's SODO district.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atinfo@seattlepotterysupply.com.
For more information on returns and refunds, see our refund policy.
Yes, we do. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
For more information on returns and refunds, see our refund policy.
We ship domestically via USPS and UPS. Shipping times will vary depending on where we are shipping, though USPS tells us that estimated domestic shipping times are around 1 to 3 days.
If not listed on a product, shipping costs will be calculated in your cart. Please make sure you can accept USPS and UPS deliveries!
Call or email us at info@seattlepotterysupply.com for shipping quotes on large clay orders, or for international rates
Large items such as kilns, wheels, or substantial clay orders will ship freight. Freight costs will be calculated in your cart.
If you would like a custom freight quote, please contact us at info@seattlepotterysupply.com and we’ll put one together for you.
Please allow2business days for your order to be processed for shipping or pick up. We make every effort to fulfill your order as quickly as possible, of course. Any out-of-stock items will be backordered.
Our online store accepts Shop Pay, PayPal, Amazon Pay, G Pay, and most major credit cards, including Visa, Mastercard, Amex, Discover.
In our Seattle store, we accept most major credit cards, SPS gift cards, and personal checks (with ID and phone number).